Shipping & Delivery

Free Shipping:
We are happy to provide our customers with great value and service, which is why we offer free shipping from our warehouses in Asia and the US.

Shipping to over 200 countries:

We are proud to offer international shipping services, but there are some locations we cannot deliver to. If you happen to live in one of these countries, we will contact you.

Lost/Missing Packages:

NxlimitOfficial is not liable if an incorrect address is provided during the checkout process. Please ensure your billing and shipping addresses are correct before placing your order. If we have made an error, we will take full responsibility for the original order at no additional cost to you.

Customs:

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree that one or more packages may be shipped to you and that they may incur customs fees when they arrive in your country.

Delivery time:

Delivery time is 7 - 10 working days, excluding our processing time of 1-3 days. All shipping times do not include clearance/customs delays.

Tracking information:

You will receive an email with a tracking number once your order has shipped. Please note that due to free shipping, tracking is sometimes unavailable.

My tracking shows “No information available at this time”:

For some shipping companies, it may take 1-3 business days for the tracking information to be updated in the system. If your order was placed more than 7 business days ago and tracking information is still not available, please contact us.

Will my items be shipped in one package?:

For logistical reasons, items in the same purchase may sometimes be shipped in separate packages, even if you have selected combined shipping.

Contact information:

If you have any further questions, you can contact us via the contact form or directly at info@nxlimitofficial.com